PRIVACY POLICY

BEST CONTAINER SOLUTIONS (PTY) LTD
Website: bestcontainersolutions.co.za
Email: info@bestcontainersolutions.co.za
Phone: +27 71 093 2986

1. INTRODUCTION

1.1 At BEST CONTAINER SOLUTIONS (PTY) LTD, we are committed to safeguarding the privacy of our website visitors and service users.

1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users.

1.3 We may ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.

1.4 Our website may include privacy controls that allow you to manage communication preferences and marketing settings.

1.5 In this policy, “we”, “us” and “our” refer to BEST CONTAINER SOLUTIONS (PTY) LTD.

2. HOW WE USE YOUR PERSONAL DATA

2.1 General Information

This section explains:

• The categories of personal data we may process

• The purposes for processing such data

• The legal basis for processing

2.2 Usage Data

We may process data relating to your use of our website and services (“usage data”).

This may include:

• IP address

• Browser type and version

• Operating system

• Device information

• Referral source

• Website pages visited

• Navigation paths

• Visit duration

• Frequency and timing of website use

Usage data may be collected through analytics tools such as Google Analytics.

This data is processed for:

• Website administration

• Monitoring website performance

• Improving user experience

• Security and fraud prevention

The legal basis for this processing is our legitimate business interests.

2.3 Enquiry Data

We may process information submitted through quotation requests, contact forms, WhatsApp enquiries, or other communications regarding products and services.

This data may be used for:

• Responding to enquiries

• Providing quotations

• Customer support

• Marketing relevant products and services

The legal basis for this processing is consent.

2.4 Notification Data

We may process information provided for subscribing to newsletters, updates, or marketing communications.

The legal basis for this processing is consent.

2.5 Correspondence Data

We may process information contained in communications sent to us including:

• Emails

• Website contact forms

• Telephone calls

• WhatsApp messages

This data may be processed for:

• Customer support

• Record keeping

• Contract administration

• Business operations

The legal basis for this processing is legitimate business interests.

2.6 Legal Claims

We may process personal data where necessary for:

• Establishing legal claims

• Exercising legal rights

• Defending legal proceedings

The legal basis for this processing is legitimate interests.

2.7 Insurance & Risk Management

We may process personal data where necessary for obtaining insurance coverage, managing risks, or obtaining professional advice.

2.8 Legal Compliance

We may process personal data where required to comply with South African laws, regulations, or lawful governmental requests.

2.9 Third-Party Personal Data

Please do not provide another person’s personal information to us unless authorised to do so.

3. PROVIDING YOUR PERSONAL DATA TO OTHERS

3.1 We may disclose personal data to service providers, contractors, insurers, advisers, or affiliated companies where reasonably necessary.

3.2 We may disclose personal data where required by law or where necessary to protect legal rights, prevent fraud, or respond to legal proceedings.

4. RETAINING & DELETING PERSONAL DATA

4.1 Personal data shall not be retained longer than necessary for its intended purpose.

4.2 Usage data may be retained for analytics and operational purposes for a reasonable business period.

4.3 Enquiry and communication records may be retained for administrative, legal, and customer service purposes.

4.4 We may retain personal data where required by law or for the protection of legal rights.

5. AMENDMENTS

5.1 BEST CONTAINER SOLUTIONS (PTY) LTD reserves the right to update this Privacy Policy at any time.

5.2 Updated versions will be published on our website.

6. YOUR RIGHTS

6.1 You may request access to personal information we hold about you.

6.2 You may request correction or deletion of your personal information where legally permitted.

6.3 You may opt out of marketing communications at any time.

6.4 Requests relating to personal data may require proof of identity.

7. ABOUT COOKIES

7.1 Cookies are small files stored on your device when visiting websites.

7.2 Cookies may be:

• Session cookies

• Persistent cookies

7.3 Cookies help websites improve functionality, remember preferences, and analyze visitor behavior.

8. COOKIES USED BY OUR SERVICE PROVIDERS

8.1 We may use third-party analytics and advertising providers that use cookies.

8.2 We may use Google Analytics to analyse website traffic and visitor behaviour.

Google Privacy Policy:
Google Privacy Policy

9. MANAGING COOKIES

9.1 Most internet browsers allow you to:

• Refuse cookies

• Delete cookies

• Manage cookie settings

9.2 Blocking cookies may negatively affect website functionality and user experience.

10. OUR DETAILS

10.1 This website is owned and operated by BEST CONTAINER SOLUTIONS (PTY) LTD.

10.2 Contact Details:

BEST CONTAINER SOLUTIONS (PTY) LTD
Website: bestcontainersolutions.co.za
Email: info@bestcontainersolutions.co.za
Phone: +27 71 093 2986