COOKIE POLICY

BEST CONTAINER SOLUTIONS (PTY) LTD
Website: bestcontainersolutions.co.za
Email: info@bestcontainersolutions.co.za
Phone: +27 71 093 2986

1. INTRODUCTION

1.1 At BEST CONTAINER SOLUTIONS (PTY) LTD, we are committed to safeguarding the privacy of our website visitors and service users.

1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users.

1.3 We will ask you to consent to our use of cookies in accordance with this policy when you first visit our website.

1.4 Our website may incorporate privacy controls that allow you to manage your communication preferences and marketing settings.

1.5 In this policy, “we”, “us” and “our” refer to BEST CONTAINER SOLUTIONS (PTY) LTD.

2. HOW WE USE YOUR PERSONAL DATA

2.1 General Information

This section explains:

• The categories of personal data we may process

• The purposes for processing such data

• The legal basis for processing

2.2 Usage Data

We may process data relating to your use of our website and services including:

• IP address

• Browser type

• Device information

• Operating system

• Referral source

• Website pages viewed

• Visit duration and navigation paths

This information may be collected through analytics tools such as Google Analytics.

Usage data is processed for:

• Website administration

• Performance monitoring

• Improving user experience

• Security and fraud prevention

The legal basis for this processing is our legitimate business interests.

2.3 Enquiry Data

We may process information submitted through contact forms, quotation requests, or enquiries.

This data may be used for:

• Responding to enquiries

• Providing quotations

• Marketing relevant products and services

The legal basis for this processing is consent.

2.4 Notification Data

We may process information provided for subscribing to newsletters or marketing communications.

This data is processed to provide updates, promotions, and business notifications.

The legal basis for this processing is consent.

2.5 Correspondence Data

We may process communication records including emails, WhatsApp messages, telephone communications, and website contact form submissions.

This information is processed for:

• Customer service

• Record keeping

• Contract management

• Business administration

The legal basis for this processing is legitimate business interests.

2.6 Legal Claims

We may process personal data where necessary for:

• Establishing legal claims

• Exercising legal rights

• Defending legal proceedings

The legal basis for this processing is legitimate interests.

2.7 Insurance & Risk Management

We may process personal data where necessary for insurance purposes, operational risk management, or obtaining professional advice.

2.8 Legal Compliance

We may process personal data where required to comply with South African laws, regulations, or lawful governmental requests.

3. PROVIDING YOUR PERSONAL DATA TO OTHERS

3.1 We may disclose personal data to service providers, contractors, insurers, advisers, or affiliated companies where reasonably necessary.

3.2 We may disclose personal data where required by law or where necessary to protect legal rights, prevent fraud, or respond to legal proceedings.

4. RETAINING & DELETING PERSONAL DATA

4.1 Personal data shall not be retained longer than necessary for its intended purpose.

4.2 Usage data may be retained for analytics and operational purposes for a reasonable business period.

4.3 Enquiry and communication records may be retained for administrative, legal, and customer service purposes.

4.4 We may retain data where required by law or for the protection of legal rights.

5. AMENDMENTS

5.1 BEST CONTAINER SOLUTIONS (PTY) LTD reserves the right to update this Cookie Policy at any time.

5.2 Updated versions will be published on our website.

6. YOUR RIGHTS

6.1 You may request access to personal information we hold about you.

6.2 You may request correction or deletion of your personal information where legally permitted.

6.3 You may opt out of marketing communications at any time.

6.4 Requests relating to personal data may require proof of identity.

7. ABOUT COOKIES

7.1 Cookies are small files stored on your device when visiting websites.

7.2 Cookies may be:

• Session cookies

• Persistent cookies

7.3 Cookies help websites remember preferences, improve functionality, and analyse user interaction.

8. COOKIES USED BY OUR SERVICE PROVIDERS

8.1 We may use third-party analytics and advertising providers that use cookies.

8.2 We may use Google Analytics to analyse website traffic and visitor behaviour.

Google Privacy Policy:
Google Privacy Policy

9. MANAGING COOKIES

9.1 Most internet browsers allow you to:

• Refuse cookies

• Delete cookies

• Control cookie settings

9.2 Blocking cookies may affect website functionality and user experience.

10. OUR DETAILS

10.1 This website is owned and operated by BEST CONTAINER SOLUTIONS (PTY) LTD.

10.2 Contact Details:

BEST CONTAINER SOLUTIONS (PTY) LTD
Website: bestcontainersolutions.co.za
Email: info@bestcontainersolutions.co.za
Phone: +27 71 093 2986